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WeAreHairy.com Help & Support

I can't play your movies

Please make sure that you've chosen the right movie format and you have all required software to play it. This article will help you to choose what's best for you. Please read it carfully as it proven to resolve 99% of questions about movie playback.

Downloading is the only way we recommend you access these videos. Left-clicking to stream the high-quality videos from our site may not work, and we cannot recommend it. We have provided Flash versions of our vids for streaming.

With both a PC and a Mac, you need to save movie file to your computer first and then watch it in your movie player:

  1. Please login to the site and go to the set you want to download
  2. Select any update you like and want to download and click on it.
  3. Scroll to the bottom of the page until you see this section:
  4. Left-click on the the desired movie format to get the download link:
  5. If you are using a PC, right click on the mouse and then choose "Save Link As" (or "Save Target As" in some other browsers) and save the file to your hard drive. If you are using a Mac, click on the mouse while holding down the control button and choose "Download Link to Disk".
  6. Choose destination on your hard drive.
  7. Wait until it downloads and left click on it to watch.

If you have downloaded one of our movies and believe it to be corrupt, the first thing you should do is delete your previously downloaded files and clear your cache and cookies or delete your temporary internet files and try downloading the file again.

If you still cannot get the movie to play for you, we encourage you to contact us right away so that we can look into and resolve the issue as soon as possible.